Terms and Conditions – Mosply Complete Guide to Using the Platform

These terms and conditions apply to the use of the Mosply platform and all associated services. By creating an account or using our services, you are deemed to have fully accepted these terms.

These terms constitute a legally binding agreement. If you do not agree with any part of them, please refrain from using Mosply's services.

These terms are available in both English and Bengali. In the event of any conflict, the English version shall prevail. That said, Mosply always strives to provide clear explanations in Bengali for the benefit of its Bangladeshi members.

Eligibility Requirements

You must be 18 years of age or older to register an account on Mosply. If the minimum legal age for gaming or betting in your jurisdiction is higher than 18, that requirement must also be met.

• Each individual may operate one account only.
• All information provided during registration must be complete, truthful, and accurate.
• Members are responsible for keeping their account information up to date at all times.
• Members are responsible for keeping their account password confidential and preventing unauthorized access.

Identity Verification (KYC)

Mosply follows a KYC (Know Your Customer) process to maintain security and comply with international anti-money laundering regulations. Identity verification is mandatory for withdrawals above a specified amount.

Deposits on Mosply can be made via mobile banking and bank transfer. Minimum and maximum deposit limits apply for each payment method.

• Deposits are typically credited to your account instantly.
• Once a deposit is completed, it generally cannot be reversed.
• Only make deposits using your own payment method.
• Payments made through third parties are strictly prohibited.
• There are no additional charges for deposits, though your payment provider may apply their own fees.

To withdraw winnings from Mosply, your account must have a sufficient balance and completed verification. Withdrawal requests are typically processed within 1 to 3 business days.

General Withdrawal Terms

• Withdrawals can only be made using the same method used for the original deposit.
• Each payment method has its own minimum and maximum withdrawal limits.
• Wagering requirements must be met before any winnings derived from a bonus can be withdrawn.
• Withdrawing while a bonus is active may result in the bonus being forfeited.

Mosply offers a range of bonuses – welcome bonuses, reload bonuses, cashback, and free spins. Each bonus has its own terms and conditions, which must be read before activation.

Wagering Requirements

A wagering requirement is the amount you must bet before bonus funds or bonus winnings can be withdrawn. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must place BDT 30,000 in total bets.

• Bonuses are generally valid for 7 to 30 days.
• If wagering requirements are not met within the specified timeframe, the bonus will be forfeited.
• The wagering contribution rate may vary from game to game.
• It may not be possible to have more than one bonus active at the same time.
• Mosply reserves the right to void any bonus in cases of bonus abuse.

All games on Mosply operate using certified RNG (Random Number Generator) technology. Every outcome is entirely random and not predetermined. Fairness is ensured through regular third-party audits.

• Appeals against game results are accepted, but outcomes will not be changed unless a technical error is confirmed.
• In the event of a lost internet connection during active bets, Mosply's policy will apply.
• Mosply reserves the right to cancel all bets in the event of a technical fault during gameplay.
• Each game has its own rules, which are detailed on the game's page.

The following activities are strictly prohibited on the Mosply platform. Violations may result in permanent account closure and forfeiture of all balances:

• Operating more than one account or playing on behalf of another person.
• Abuse of the bonus system or bonus arbitrage.
• Use of automated software, bots, or hacking tools.
• Using Mosply for money laundering or any illegal activity.
• Harassing, intimidating, or defrauding other members.
• Registering with a fake or stolen identity.

Mosply takes the security of your personal information seriously. Our full privacy policy is available separately. Key highlights include:

• Your personal information is used solely for service improvement and security purposes.
• Your data is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• You may request deletion of your personal data at any time.

To learn more, visit Mosply's Privacy Policy View page.

Mosply believes gaming should be enjoyable. There is no place for addiction or excessive play on this platform. We treat responsible gaming not just as a policy, but as a genuine commitment.

Tools at Your Disposal

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum amount per bet.
• Cooldown Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Temporarily or permanently deactivate your account.

You may request to close your Mosply account at any time. The support team will process the request upon receipt. All balances must be withdrawn through a verified method before the account is closed.

Mosply reserves the right to temporarily or permanently suspend any account for the following reasons: violation of terms, suspected fraud, submission of false information, illegal activity, or security risks.

If you have a dispute with Mosply, please contact our support team first. Most issues are resolved within 24–72 hours.

If the support team is unable to resolve the issue, it will be escalated to a senior committee. A final decision may take up to 14 business days. Mosply's decision shall be considered final.

Mosply may update these terms at any time due to business needs, legal changes, or service improvements. Members will be notified on the website at least 7 days in advance of any significant changes.

Continuing to use Mosply after any changes have been made means you accept the updated terms. If you do not agree to the new terms, please stop using the service and submit a request to close your account.